Credit Consultants Association Policy and Procedure for Ethical Inquiries, and Responding to Allegations of Ethical Violations
Credit Consultants Association has promulgated a Code of Ethics that is available to all members. The Code of Ethics sets forth the standard of professional conduct members to which are expected to adhere. The Ethics Committee is an important educational resource for Credit Consultants Association members and is available to members inquiring about matters of ethical and professional conduct. Neither Credit Consultants Association nor its Ethics Committee has ever been charged with the task of investigating ethical concerns raised by non-members that, if true, may constitute a violation of the Code of Ethics. Rather, this investigative task has been left to the appropriate state regulatory bodies. However, a policy and procedure is needed that encourages member education about and compliance with the Credit Consultants Association Code of Ethics and provides a vehicle for addressing third-party concerns and/or charges of misconduct against a Credit Consultants Association member.
It is the policy of the Credit Consultants Association that its members maintain high professional and ethical standards. To reinforce this policy, members receive education and regular updates on the Association’s Code of Ethics, are encouraged to contact the Credit Consultants Association Ethics Committee with any questions they have regarding inappropriate conduct within the scope of the Code of Ethics, and are regularly reminded to comport themselves professionally so as to be in compliance with the Association’s Code of Ethics. It is the policy of Credit Consultants Association that the Ethics Committee is an educational arm of the Association and not an investigative body. However, it is important to provide a timely response to concerns about alleged misconduct by Credit Consultants Association members voiced by third parties. In furtherance of the above policy, Credit Consultants Association adopts the following procedures.